I had bad experience with the service center as I gave my phone on 26 June 2014 for servicing in warranty period, due to constant hanging, bad battery and network issues. This was the first service done on this month, which took 20 days to get my phone back on 15 July 2014. But the issue is still ongoing and the new additional issue is that my battery is swelling up now after the first service which was not prior.
I again submitted my phone on 16 July 2014 to the center.
From 26 June 2014, till date.Due to this I suffered a lot and forcefully had to buy new mobile which was waste of money for me.
And now they asking me to you have to pay charges for mobile.
Previous Work order No. : 310000525072
Current Work order No. : 310000585804 :
Dear Mr.Yogesh,
Greetings of the Day!
Thank you for sharing your grievance.
This is in reference to your email dated 06.09.2014 regarding XOLO Smartphone X1000; we assure you of satisfactory resolution and keen to resolve your concern at the earliest; however, we will require your valid work order number / IMEI number along with an alternate contact number to resolve it effectively.
For any further query or feedback, please contact us at [email protected]
Warm Regards,
Bharti Singh Rawat
XOLO Care
http://www.xolo.in
Dear Mr. Yogesh,
Greetings of the Day!
Thank you for addressing your grievance to us.
This is in reference to your email dated 06/09/2014 regarding XOLO Smartphone X1000 .We trust your complain has been resolved and no further issues at your end.
For any further query or feedback, please contact us at [email protected]
Warm Regard’s
Bharti Singh Rawat
XOLO Care
http://www.xolo.in