I had purchased a dress on snapdeal in the,month of july 2015, they had sent wrong product, when contacted them they said to courrier the item they will refund,the amount as well as courrier amount, they had refunded my courrier charges but not my dress cost of rs778, when ever I cal them they r apologizing but not solving my issue, its been six months I m continuously calling then, with the cals I made to snapdeal I can purchase a new dress, they r least bothered about customer complaints
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Dear bharati_nanday
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [email protected], mentioning your order ID in the subject line of the mail.
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Snapdeal Online Team