10 LED bulbs were purchased online from Snapdeal. Out of 10 bulbs 5 bulbs were installed. One bulb stopped working with in 15 days and another one also stopped working with 18 days of installation. On contacting company refused to entertain the complaint on the pretext of return policy of 7 days. Snapdeal is marketing substandard products and cheating online shoppers. They know for certain that LED bulbs are expected to have a life of over one year where as they are promoting products whose life is not even 15 days.
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Dear vks247,
Thanks for reaching out to us. We care about your grievance; your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [email protected], mentioning your order ID in the subject line of the mail.
Regards,
Team Snapdeal