Dear Sir,
After alot of followup from bank and website, i am marking complaint for immediate help,
I have done below transaction on 18th Dec,2015 from my debit card, amount was also debited, after that neither website refunded the amount nor product was shipped,
I am consistently following up from my bank and company shopclues for more then 40 days from now, marked several mails in this regard,
But no one has helped yet and seems company is not having intention of refunding the money,
I am very much disappointed with this experience and escalating due to non response and ignorance from the website shopclues.com,
Please refer details of transaction done on website www.shopclues.com
– Email address entered while performing the transaction :
[email protected]
– Bank Reference Number : 535210001116
– Order Number (if available) : 78407434
– Transaction Amount & Date : INR 12,499 date 18/12/2015
– Website Name : www.shopclues.com
Please help in refunding my amount,
Manoj