Ola Cabs — Ola Cabs Unsafe for Girls: Driver carry an extra person in his car without informing the consumer

Hi..I am sharing my very worst experience with OLA CAB on the last day of year 2015, which took place in Kolkata . I am a frequent user of ola cabs but after this incident i will think twice to use this services & in the same time will not suggest others also to take a ride on ola, specially any single passengers & girls. On 31st December 2015 i booked a Ola cab at 5.42 pm CRN no 167081688, white indigo, WB 07 j 2234, driver name- MATI YADAV 9163955481, he came at the right time near to my place, but during the conversation, while i am giving him my place direction i found that he was accompanied with some other person on his car with out informing me, & when i asked him that” does any one is with you in the car”, he replied that yes one guy is their but nothing to worry he ia man from company who is checking the gps connection in phone…How strange …Is this acceptable excuse?? now many question arrives. Why some other stranger person will be in the car with driver on his working hours?? as a single passenger where is my security?? how a girl feel safe in ola?? as everyone knows that in sedan except with driver four person can accommodate..If the driver accompany a stranger in the car then where the passengers will seat??? my grand father was seriously ill that day i was terribly looking for a cab from past half an hour but didn’t get a one, but the time i got a single one he betrayed me in this way.. Will ur company be able to cost my grandfather life now??? give me the answer ?? i will really take an action against this company & against the driver.. First of all ola charging the higher rate than the normal taxi & above all they are giving this kind of loose, risky, disaster & dangerous services to the consumers?? then where is the difference between the normal taxi & ola?? take a suggestion that do not allow any low class people to drive ola…If you want to make your service better then first of all educate the basic working rules & regulation to the driver..Give some seminar & behavioral modification training to them. I hope the you will definitely take an action in immediate basis against the company & the driver .Its a question about people’s safety. Thank you Rajeswari Roy