Ola Cabs – Complaint against the cab booked under CRN 169663326 on 06.01.2016 at 3:10 PM

Due to Delhi Government odd even registration rule, I booked a cab today on 06.01.2016 at 3:10 PM. I boarded the cab white Hyundai Xcent HR 61 C 0141 from Bishanpura Noida 58 location. The CRN is 169663326. While moving towards Gurgaon for a very important official business meeting scheduled at 5pm, the cab was stopped by Delhi police on DND flyover. They found driver carrying driving license of some other person. number plates were not as per compliance. Car has no details of owner etc. driver was not in uniform. The car and driver were taken in custody. driver tried to run away also. since the car was seized, me and my colleague were helplessly standing at booth number 5 without any help for almost 1 hour. I made attempt to seek the help from Cab operator but felt harassed when no support was given. I intimated the same to the Cab company. My meeting got cancelled due to delay and I faced a business loss. While standing at DND for an hour I suffered from cold also. I need compensation towards the risk incurred over all the above mentioned dangers. Such casual approach of cab operator caused me losses. Taxi due diligence is the responsibility of the operator. Such carelessness could lead crimes of different nature. I paid the amount online also from Ola money.