Travelled Pune-Mumbai on 03/01/2016. PNR NO. : 37201995. This was the biggest mistake that we booked Neeta for our travelling. All the passengers decided not to travel through Neeta bus henceforth as all were taken as granted by support staff name Mr. Sanjay Yadav. Firstly some old bus was provided for journey due to that seat arrangement as per booking goes on toss. Sanjay Yadav was harassing passengers by frequent seat changing. Secondly no halt was provided at Lonavala for refreshment and on asking for halt he told us that bus will go non stop to Mumbai. On force by all passengers he stopped the bus at some toll naka public toilet and was threatening us that if we take more time or put pressure for tea brake than he & driver will leave the bus & passenger on highway. We request Redbus & Neeta Travels to ensure that passengers are not taken granted.
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