I bought a bottle of “lakme perfect radiance intense whitening serum” from “shoppers stop, metro junction mall,kalyan , Mumbai ” on 31 st of March, 2015. when I came back to my residence at Lucknow and tried to use the serum , I could not extract out an appropriate amount of serum even after repeated attempts of pressing the cap. when I looked through the light into the bottle , to my dismal surprise , I discovered that I’ve been cheated .The bottle was almost empty . only a layer of serum is present at the base. The bottle was worth Rs. 799/- and its batch number is B 012. It’s manufacturing date is 12/14. I bought other items too that day, the manufacturing date of each of them is in 2015. Clearly you people ‘ve sold me a used item or a tester. kindly take appropriate steps as soon as possible.