Jewelsouk Marketplace Limited – Fraud By jewelsouk.com

DEAR SIR
1. I AM SERVING IN THE INDIAN ARMY AS A COLONEL IN A FIELD AREA IN KASHMIR. SINCE I AM AWAY FROM MY FAMILY I ORDERED ONLINE SOME JEWELERY FOR MY WIFE WHO IS STAYING IN A SEPARATED FAMILY ACCOMMODATION IN PUNE CAMP.
2. ON 08 DEC 2015 IS MY MARRIAGE ANNIVERSARY AND I ORDERED ONLINE FROM JEWELSOUK.COM – NAKSHATRA DIAMOND PENDANT NK18YNPA080X AND SENSES DIAMOND MANGALSUTRA LN3881SI-JK ON 02 DEC 15. (IN THIS CONNECTION REFER MY ORDER NEHFGOISC).
3. AN AMOUNT OF RS 15974/- HAS BEEN DEBITED FROM MY ICICI A/C NO 020901002814 AND I WAS ASSURED THAT THE PENDANT WOULD BE DELIVERED TO ME BY 08 DEC 15 AT MY WIFE ADDRESS :- FAFA 111-A, NEW GURUDWARA ROAD, NEAR PUNE PARSI GYMKHANA, CAMP,411001 PUNE, MAHARASHTRA, INDIA
4. THE COMPANY IS NOT RESPONDING EITHER ON PHONE OR EMAIL ID. DETAILS OF THE COY IS AS UNDER:-
CUSTOMER SERVICE
JEWELSOUK MARKETPLACE LIMITED
REGISTERED OFFICE:
LAXMI TOWERS, OFFICE NO.A-1,
A-WING, 7TH FLOOR BANDRA KURLA COMPLEX,
BANDRA (EAST)
MUMBAI – 400051,
MAHARASHTRA, INDIA
PHONE ORDERS (8 AM TO 8 PM, EXCEPT PUBLIC HOLIDAYS):
1800-103-0051
CUSTOMER CARE (8 AM TO 8 PM, EXCEPT PUBLIC HOLIDAYS):
022-42760060
EMAIL US:
[email protected]
[email protected].
5. Reference CCAvenue Order#- 20151202070457-147363 and CCavenue reference 104021070876 Order date 02/12/2015 19:05:54.
6. I have been told that the jewels.com is a fraud company and they have done fraud with many customers.
7. MAY I REQUEST YOU TO TAKE NECESSARY ACTION AND INSTRUCT THE COMPANY TO REFUND THE AMOUNT WITH PENALTY IN MY ICICI BANK 020901002814.