Claiming got a very old used product which I returned I new product
I ordered a shoe of size 11 tan formal shoes.. Which I received and tried wearing, but size was not comfort for me. So tried to return the product through return policy. But Jabong couldn’t not arrange a pick up.. Tried varies locations.. So I self sent the product on Feb 15.. They received the product on Feb 23.. Received a call from Jabong stating the product received from my end is a 4 yrs used black shoes.. So the quality test failed and we are resending the black shoes back..
I SENT via PROFESSIONAL COURIERS.. THEY ARE OPEN AND GIVING ALL THE STATEMENTS THAT THE PROUDCT IS NOY OPENED AT ANY PLACE AND IT IS RECEIVED BY JABONG..
NOW I DONT KNOW WHAT HAPPENED TO THE NEW SHOES WHICH I SENT ALL ALONG FROM PONDICHERRY TO NEW DELHI?
I WANT CLEAR EXPLANATION FROM JABING FOR MY RS 2000.
Hi,
Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. Please share your order no at [email protected] or support.jabong.com.
Regards
Team Jabong