Fairstay — Fake company

We purchase the package Rs9898 for 3n4d . we want to utilize the this package .we mail the the mail id but not resonance .we call but the advise package not available but mail the two month before but the response that We will send you the list of Hotels before 18 days of your check in date. After that we will forward you booking invoice before 7 days of your check in date but today we call but the told me package not available in this that u book package in march month we book the air ticket in November month. kindly help