easygotrip.com – Refund against cancelled booking

I had booked 3 seats of Indigo flight for 18th May 2014 from Srinagar to Mumbai on 29th January 2014 via easy go trip , but had to cancel them due to illness in family . On 6th may 2014 , I cancelled my tickets & got response from easy go trip that my amount Rs.15,723/- will be refunded in 15 days . My Pnr no. of Indigo is F4LGGP & Easy Go Trip Refund Number is A151 .
I have made several mails & calls to them , but no response .
To phone calls , they just say we have noted your number & will call back , but not a single call till now .
Please kindly look in to it .
Details : – EasyGo-Trip

Refund number:A151
Inbox x
IndiGo Flight 559
May 18-Confirmation #F4LGGP
Srinagar SXR
3:30 PM
Mumbai BOM
6:15 PM
EasyGo Trip
May 12
to me
Dear Sir,
below mentioned ticket cancelled. Refund number A151. Cancellation charges Rs.1800/- per pax..
Company Name: EasyGoTrip(44155066 )
Email: [email protected] Mobile No: 8080144002
Address: EASYGOTRIP.COM ,City:-Panjim
Phone No:
Reservation Lookup
Booking Reference DA441550663849DA BookingDate Wed,29-Jan-2014 05:57 PM Cancelled !!!
Airline Pnr(Onward) F4LGGP GdsPnr F4LGGP Lcc Lcc
Response Pnr(Onward)
Going Out (Srinagar To Mumbai)
Flight From To Departs Arrives Class DepartureDate JrnyTm
6E559
IndiGo Srinagar(SXR) Mumbai(BOM) 15:30 18:15 V014AP Sun,18-May-2014 2 Hr 45 Min
Contact Information
City State Mobile Email
9892560166
[email protected]
Travelers Information
Psgr Title FirstName M.Name LastName DOB TicketNo. FFNo. TourCode
1. MR VAIBHAV MAHESH SHAH
2. MRS JIGNA VAIBHAV SHAH
3. MSTR NEEV VAIBHAV SHAH 03MAY2007
Price Summary
Psgr BaseFare Taxes Yq Psf Udf CF/YR/PHF GST/JN AUDF MISC. PerPsgr TotalFare A.H.C. S.F. ServiceFee
Adult 3050 3991 3650 207 0 0 0 0 134 7041 X 2 14082 Rs 0 73 0
Child 3050 3991 3650 207 0 0 0 0 134 7041 X 1 7041 Rs
TotalFare 21196 Rs
Terms and Conditions
1. We recommend check-in in AT LEAST 2 hours prior to departure.
2. A security search is compulsory.
3. Boarding gates close 45 minutes prior to the scheduled time of departure.Please report at your departure gate at the indicated boarding time.Any passenger failing to report in time, may be
refused boarding privileges.
4. Changes permitted more than two hours prior to departure with payment of change fee and difference in fare if applicable.
—
Easygotrip Team
(a Unit of Travelmade Easy Online Pvt Ltd)
—
Corporate Office :Brisa Complex,Shop No,545,Near Somay Resort, Naika Vaddo, Calangute Bardez – Goa. 403516
Call-Center : +91 8080144002
Email: [email protected] web: www.easygotrip.com