I had a previous refund issue of Rs20, 000 with these guys. When i had prepared all my documents ready for submitting to the consumer court, One day a female named Gauri calls me and tells me that she is calling to refund my money. Then she ask me 30, 000 when i contact them for refund. After convincing me that this is compulsory for a refund, they make me pay the amount saying i will get my refund within 3 days. But after one month no refund. Then another staff Mr Rajiv mehta calls me and tell me to pay another 20, 000 to get my total money refund. Without any other choice i pay them another 20, 000 and then they are like you will get the refund in two days, next week, next monday, etc… Forget three days, Its now more than three months i am suffering for my mistake to once do shopping with them. Gosh!!! This can not get worst. I hope i get my money soon… These people are doing the biggest online fraud i’ve ever seen. Call the customer care asking for Rajiv or Gauri, and they will never be available. they are least bothered to deal with us.
Now I am struggling to pay my credit card bills (Which is now of Rs 50, 000). I just made a mistake of believing these guys when they said they will refund my money in 3 days or a week…
I am not writing this complaint here hoping that the company officials will jump from there seats and refund me my money immediately. I am writing this to let others know about this company. Please don’t make the mistake i made. And in case you have already done so, never believe the words of Gauri or Rajiv mehta. They are one of the biggest liars of the company and they are surely paid well for all this.
[email protected]
9445990288.