I-Biz staff (i-bizinfosys.com) are fraudsters. They omitted relevant information and training sections of the project (Meghana-Blore). Then they told me that the submitted file is corrupt (Rupali More-Mumbai). When I re-sent the file and kept following-up regularly, they manipulated over 30% (more than 400 out of 1200) of my records and gave me a report with 21% accuracy. (More than 400 consecutive correct records were moved into the incorrect list with a random field marked in red). Even if only the manipulated records were taken, I would have got more than the required minimum accuracy of 25%.
When I pointed this out, they delayed correction of the report for 2 months, sent me incorrect reports 2 more times, and got it right only after the 4th attempt. (After demanding a whole month claiming they would manually check each record, they exceeded the timeframe and still the 3rd report had more errors than the 2nd one.) Only after the final (4th) report (56% accuracy-Rs 1800/-) did they inform me about the accuracy slabs and the agreement, even though I had repeatedly enquired about the percentage mentioned on the accuracy reports, twice through emails (dated 18th Aug 2015 and 22rd Sep 2015) and multiple times on the phone (Rupali & Kalpana-Mumbai HO, Ashwini & Aavesh-Blore, Krish-Chennai).
As I stay in a different state than the I-biz branch I joined (Blore), I had clearly confirmed at the beginning itself that the payment would be done through netbanking (Meghana-Blore, Rupali More-Mumbai HO Country Mgr). But then they continued to delay payment by ignoring/disconnecting calls and giving illogical reasons or outright lies, and denying the agreed mode of payment. Even attempting to inform management/directors about this throughout the issue, was useless because this is a case of Andher nagri, Chaupat raja. One would think a company director has more important things to do than sit around continuously disconnecting client calls at the first ring, but that is the experience when calling any of this company’s directors (Sakhib Coatwala, Shariq Ahmad Khan, Asagar Ali). Even staff who were initially sympathetic towards resolving my issue (Aavesh & Ashwini-Blore, Shamsuddin-Mumbai HO) were silenced by the management (Sakhib Coatwala-Director and Rupali More-Country Mgr).
I’m an unemployed, single person, and a lupus patient. After an unemployment gap of more than 5 years and coming to the end of my savings, I joined this to be self-reliant in the long run, as it is neither acceptable to me nor justified to ask my 70-year old father to support me at this age.
I have given numerous chances to these people to correct their actions. But their non-responsive and lying behaviour throughout the 5 months that this dragged on (from joining date-5th June), made me decide to terminate this association for my peace of mind. Then they claimed that the registration amount (Rs 2350/-) is non-refundable, though they had not told me about any agreement for over 4 months, I had not been given any worthy service till date, and all the non-communication, manipulation, and delays were caused by their staff.
They claim that I can continue with new works for the rest of the 10 month registration period. However, their actions show that they never intended to pay me and repeatedly used manipulative tactics to aggravate the issue and get rid of me. They have continuously changed deadlines given, retracted on agreed mode of payment, deliberately caused delays by repetitively requesting already available information and then conveniently forgotten their false promises, ignored calls, messages and emails, disconnected calls out of spite and inspite of bearing with all these, they have accused me of being impatient and not even paid me the money I have earned.
They have not given my friend his referrral incentive, using the excuse that he has not asked for it. On the other hand, I have been begging and pleading with almost all of them for months for my hard-earned money, and those requests have fallen on deaf ears, as also have the following logical questions :
Without payment for my work submitted 3.5 months ago, how can I start another work?
When they refuse to respond to my communications, how can I clarify queries during the work or even obtain new work?
What accountability will they show for nearly 4 months work they have already deprived me of?…
Even those of you who claim to be receiving payment, please check your accuracy reports carefully for manipulation. No legitimate software gives 30% errors and even if it does, an ethical company would get it corrected at the first incident, instead of operating for several years with faulty software and being vindictive to clients who report the flaw. (A simple online search is enough to show that these same problems have been reported multiple times).
Work submitted on 23rd July 2015
Accuracy report given on 26th September 2015 (2 months after work submission)
Payment claimed to be deposited by cheque on 20th October 2015 (3 weeks after report),
…but STILL NOT RECEIVED (3 weeks after deposit of payment claim).
They are liars and thieves. Please stay away if you want to protect your money and peace of mind.
This comment is to provide an update on the issue.
Their payment was credited on 26th October (after a month of pleading following the report).
Since they refused to refund my registration amount, my only option was to continue the work if I wanted to atleast break-even on the returns from this venture.
But Kalpana (Mumbai HO) used another cheap tactic by refusing work stating that there was no proof of my registration payment and that my contract period has expired. When they realized I had proof (payment done through netbanking), Shariq Ahmed Khan (Director) led me on again offering to resolve the issues, but was only trying to persuade me to carry on ignoring all the past mistreatment. Inspite of all the harrasment I had undergone at the hands of their staff, the directors (Sakhib Coatwala and Shariq Ahmed Khan) refused to even make a gesture to show their regret of the situation, and insisted that I sign a 5-month backdated agreement. I agreed to sign it only from the date that I was informed about the agreement – 28th September 2015, which was 4 months after the registration payment and their staff had also wasted 3 months on the processing of the first work itself.
Though the report manipulation itself was proof of their complicity, I still gave sufficient chances to these people to prove their integrity. But the complete indifference by all staff to serious allegations of data manipulation and omission of information (both with relevant proofs), and a vindictive attitude to the client instead of attempting resolution, implies the common knowledge they share about such activities in the company and diminishes the already dim possibility of giving these errors the benefit of doubt.
So after another wasted month, I HAVE RETURNED THEIR MEASLY PAYMENT ALSO AS THOSE BEGGARS SEEM TO NEED IT MORE.
6 MONTHS OF TORTURE HAS THUS ENDED.
I’m too exhausted and broke to follow this up legally. BUT PLEASE BE CAUTIONED – They seem to be legitimate with a few people to get referrals but resort to manipulative tactics wherever they can get away with it.
Shariq (Director) justified the bad online reviews about their company by pointing out that these reviews contain no personally identifiable information, and hence, they are given by competitors and not genuine clients. So this is my Client ID – CY0522IG. Name – Sheny..Agnes..Chackunny. I’m reachable on my email and FB.
Miss Sheny Agnes i don’t agree with your review because i am too part of I-Biz Infosys and I,am working with this company for the past 9months and i am pretty much satisfied with my results my client code is HY0665IB & i am earning a handsome amout, Thanks to I-Biz.
Mr Ayub, There is no point in whether you agree or not, because it is my experience that I have mentioned here, not just an opinion, and I have clearly mentioned the incidents of manipulation and the names of staff involved. When things are working your way, it is easy to sit and judge others, but if you had the unprofessional, lying, and cheating experience that I had, you would sing a different tune.
Inspite of begging them to understand my situation when I had no means of income, health expenses to meet and doctor’s appointments to keep, they were heartless. Today my health has worsened, my kidneys are affected and am having to depend on my 71-yr old father for my expenses.
So you can sing their praises all you want, but you have no right to dismiss the tortures they put me through, and even to my deathbed, I will wish each of them to rot in hell.
U R RIGHT SHENY ITS A BIG FAKE COMPANY…
@Aaskin – Thank you for the comment. It worries me that more and more people are falling in their trap despite all these bad reviews and even after specifying their mode of cheating. Do you have any ideas about whether something can be done collectively to stop these fraudsters?
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