customer deal(bookmypacket) – how to return item&cash back

customer deal(bookmypacket) Complaints & Reviews By: srinu.bobbara Today i have received a courier to bookmypacket courier.they delivered very low and cheap quality not order this product.its a fake item.dont useful to me.please return the item and cash back to order no:BSJ76538. OM SAI COMPLEX,PLOT NO 37/19/22,KAPASHERA,DELHI,DL-11OO37,INDIA