Hexcapitals Reviews & Complaints
Funds Not Returned After Following Their Payment Instructions
Reported By: Vaikunth K
I am submitting this complaint to report my experience with Hexa Capital and to warn other investors.
A person named Diya, who introduced herself as a representative of Hexa Capital, contacted me repeatedly over several months and encouraged me to invest. I clearly informed her that I wanted to test the company’s services before making a larger investment. Based on her assurances, I initially deposited USD 100.
I specifically requested AI/algorithmic (robotic) trading. Diya informed me that USD 100 was not sufficient and advised me to deposit another USD 100. Following her instructions, I deposited the additional amount, bringing my total initial investment to USD 200.
The company then created a trading account for me and credited a USD 400 bonus, making my account balance appear as USD 600. Later, an account manager contacted me and claimed that the AI trading was performing successfully. My account balance increased, and I was repeatedly encouraged to invest more money.
When I told them I could not invest further, the account manager suggested that I obtain a USD 1,000 loan. He assured me that once the algorithmic trading started, I could earn around USD 10,000 per day, withdraw my profits without restrictions, and then repay the loan. Shortly afterward, my trading account displayed a balance of approximately USD 4,000, which I was told was generated through algorithmic trading.
When I requested to withdraw the USD 4,000, I was informed that I first had to transfer USD 1,000 before my funds could be released. I requested that they deduct the amount from my trading balance instead, but they refused and insisted that I send the money first.
Following the payment instructions displayed in the Hexa Capital payment portal, I transferred the money to the following Indian HDFC Bank account:
Bank: HDFC Bank
Account Name: Anto Franklin A
Account Number: 501008XXXX6316
IFSC Code: HDFC0008898
I completed the transfer exactly as instructed.
After I transferred the USD 1,000, all communication stopped. My calls and messages were no longer answered, my WhatsApp number was blocked, and I have not received my money or any explanation.
Total amount paid: USD 1,200 (USD 200 initial investment + USD 1,000 additional payment requested before withdrawal).
I request that Hexa Capital immediately return my funds and provide a proper explanation regarding my account and the payments I made.
I am also sharing this complaint to encourage other investors to exercise extreme caution, independently verify the company’s regulatory status, and thoroughly investigate before transferring any money.
I have supporting evidence, including payment receipts, screenshots of the payment instructions showing the above bank account, trading account records, and communication with the company’s representatives.
If any doubt please contact [email protected]
