koovs.com Complaints & Reviews
By: Rahul Agarwala
I want to say my personal experience about koovs.com, i visited the site by seeing some relevant adds from Facebook i guess and i visited the site then i like 3 product very much and i have purchased those by making net banking payment and after 4 to 5 days later i received the product which was not fitting me at all… then i raised a request for return and refund me the money so they accepted return on 27th June 2018, courier picked up the parcel on 27th morning but till date no proper update from koovs related to refund.. i contacted them through email and phone many times but they are just wasting time in the name of courier not received in ware house and qulaity check and bla bla… i requested them so many times to do it fast as i have to attend friends marriage function and i already spent my money in their product worth Rs.2110/- i am the regular and certified customer of flipkart, amazon, snapdeal , jabong, and myntra.. and i can see they are very very professional in return and refund and they dont waste time of customer , and their money in the name of quality check etc… i will say to each and every indian be aware before purchasing any product from this site as they are not at all professional..
i am giving my order id here as proof that i purchased and returned the product to them..
ORDER ID: 4907085
ORDER ID: 4906418
i have email proofs and phone call records of customer care to..
they just give excuse
nothing else they know…