puneonlineflorists.com – Not provided any information and should not able to deliver on time and not cancellation of the product delivery

I have made a order on the http://www.puneonlineflorists.com/ for combo pack of chocolate and teddy but after paying for it and mentioning the delivery time , i did not got any confirmation from their side. when i called them and ask for information they said they are not confirm that they are not able to make delivery on that time . I ask them to cancel the request they are not accepting that . I have said like after that there will no one available on that address also.
do something for this type of websites.