ORDER DETAILS : Genius Nicer Dicer Plus Multi Chopper Vegetable Cutter Fruit Slicer
Order ID: 9819582759 ,
Placed On 03 Nov, 2015
Total Rs. 899
Delivery Charges FREE
Discount (-) Rs. 459
You Pay Rs. 440
Payment Method : Cash on Delivery
08:30 PM, 13 Nov, 2015 : Your item has been successfully delivered!
12:44 AM, 15 Nov, 2015 : Replacement order has been successfully placed
12:16 AM, 24 Nov, 2015 : Your order has been cancelled and payment has been refunded successfully
Respected Sir/Madam,
According to the above given descriptions posted by snapdeal.com on MY ORDERS ,I hoped to wait for some fruitful outcomes but atlast lost my patience.I am forced to write a complaint about the website that although I had asked for a replacement request, my order has been cancelled.Fine with the cancellation, but the website claims to have refunded the amount which I have not yet got back.
Please help me in resolving the matter and do the needful.
Your’s regards,
A.J.Paul.
29 Dec 2015
Dear ARKA JOYTI PAUL,
Hope you are doing good.
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [email protected] and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Team
Dear ARKA JOYTI PAUL
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [email protected].
Regards,
Snapdeal Team