Hello sir On 21st November 2015 I had placed an order (order no.S801051098)for a 3 Samsung 32GB Memory Card @ 1099 through whaaky online website,and received it on 28th November 2015. I have discovered that the all memory cards are defective and are not useful to me, they became blank once i restart my mobile and due to this i had lost my data too. The Consumer Rights Act makes it an implied term of the contract that goods be as described, of satisfactory quality and fit for purpose. I had written letter to their customer care n they said that they will replace the product once they received the defective product from me then I bear all the courier charges and delivered to whaaky it has been delivered to them on 2nd of December 2015 but till date I haven’t received neither any replacement nor any reply on my complaints. Kindly look this matter and please help me to get justice. Thank you Regards Shailesh Gupta 6814
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Dear shailesh gupta,
This is to inform you that the product that you shipped to us, has been received by us. We can definitely go ahead to initiate a refund.
We will be processing your refund online and your amount will be credited and reflected in your account in 5 business days.
Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [email protected] , we are sure to respond within 24-48 hrs.
Regards
Your friends from Whaaky