response from MakeMyTrip.
I booked the flight tickets on 3rd Oct, 2014 and As I have informed your team earlier that there is flight timing mismatch in the return tickets due to your system mistake.
My return flight is from Goa to Jaipur via Mumbai, and the issue is that Mumbai flight will take off before we will reach Mumbai.
For that I have called so many times on your call center numbers but did not get any resolution to my issue.
You people have to arrange the alternate tickets from Mumbai to Jaipur on Tuesday 20th Jan, 2015, and for that its taking so much time to give a proper response.
This is very strange to me also to see this type of behavior / response from MakeMyTrip, and I have now very much frustrated with this behavior.
Till now I have called for 10 times on customer care number but every time I get a single answer that the issue would be resolved in next 48 hours BUT I did not get any response call.
Its been so frustrating. I am definitely going to take some legal action.
Reference:140102-022828
Regards,
Manoj
9928364153