MY TATA SKY ID NO-1000039693.
I AM A CUSTOMER OF TATA SKY FOR A LONG TIME AND RECHARGE REGULERLY WITHOUT ANY DEFAULT ACCORDING TO MY NEEDS.BUT MANY TIMES THE COMPANY HAS FORCELY ACTIVATE SME “ACTIVE-PACK”WITHOUT RECEIVING CONSENT FROM ME-ONLY GIVING MISSED-CALL(NO-911409263929) AND CHARGED THE PACK-PRICE AND SEND SMS TO MY REGD.MOBILE NO-9435866386.
NOW ,MY QUESTION IS THAT -WHY THEY FORCELY ACTIVATE THE PACK WITHOUT ANY NEED AND CONSENT OF CUSTOMER.
KINDLY INTIMATE ME AND ASSURE ME NOT TO DO SO IN FUTURE.
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You can address your complaint to tata sky’s official handle @tatasky. They will arrange for a callback and assist you accordingly. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter and resolve your issue.