Hi,
Company : Reliance
Product : Big TV (Digitall TV
Smart Card : 200530760828
Registered Mobile No. : 94452 68778
Mobile No for Communication : 9840 33 00 44
With regard to above mentioned Smart card number, we are facing issue since 20th Jun 2015. We are unable to view channel because of some error.
Have already filed a complaint to customer care on 22nd Jun 2015 but the same was closed without any resolution and a charge of Rs.425 was deducted. Have again called Customer care & reopened the complaint on 30th Jun 2015.
Still now the problem has not been resolved and account been suspended. They have charged Rs.425 without any resolution and also we are unable to view the channel from 20th Jun 2015.
Have been calling the customer care from past 20 days but they just diverting / disconnecting the call without providing proper result.
Regards,
Arihant