PAYTM – Wrong Product Received and return issue

Wrong product received, Return Pick up and refund issue.

My order details are mentioned bellow

PayTm ORDER # 1494550983
Wednesday, January 27, 2016 17:26:07
Sansui SJX32HB02CAF 81 cm (32) LED TV (HD Ready)
Seller: JMD
Payment Made by netbanking.

Dear Sir,

I have received wrong product from Paytm on 9th Feb 2016.Inted of SANSUI LED tv they delivered INTEX tv.
I raised the complaints for regarding wrong product received and they said that with in 48 hour courier partner will pick the product from my home and We will refund the money to your Paytm wallet or bank account after the item is picked. But it is already 1 week. there is no response from Paytm till now. They people are simply wasting my time and money. Please do the needful.

Product Returnrequest no: 00350364

Regards,
Vidyadhar
9743081204


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