Healthians – Healthians

Healthians Complaints & Reviews

By: monica mehrotra

I got myself tested for CRP Quantitative on 11/4/17. On getting the reports I realized that the report was for a qualitative test. I had specified the test required while making the booking and while giving the blood sample as well, but still a wrong report was sent to me. Even after 52 hours one giving the sample, I still don’t have my report. Each time I call I’m put on hold or given a new time frame for my correct report. There is no accountability of any person talking on the phone, junior or senior. Just because the customer has paid in advance, we are treated so callously and given such a raw deal.
I’ve had to suffer this problem with this same test earlier as well.
My booking ID number is 328587.
Please don’t get lured into getting yourself tested from Healthians, although the rates are less than the other labs, their service and accountability is horrible.


Post your reviews / feedback or experience by clicking on the following submit complaint button.
Frustrated?

2 thoughts on “Healthians – Healthians”

  1. Sushila Ashok Choutele

    Very Poor Service & Repeated Lies by your System Team members …. No Good Response. The Doctors which are Advising disconnected phone when asked them for late Advise.
    1. Desktop : I enrolled for Test on 22nd March. I was Told that I will get report in 24 Hours which was good.. I received the Report in 24 Hours.that is on 23rd Night
    2. I called up for Consultation on 23rd I was asked that I will get the Support in 24 Hours. In fact I was told by your team that immediately after Report the advice of Doctors will be available.
    3. I called up again on 24th & I was informed that I will get call by 3.00 pm. but no one turned. on 3rd Day.
    4. The Call Received on 4th day 4.45 pm. The consultation was done. I asked the same to be send us by mail but refused . I was told by your team that I will get the complete diet Chart with Medicines / Prescription if Required on my Email or Wats up…
    I was refused the same to be given on wat’s up or Mail…..

    Regards
    Ashok Choutele C/0 Sushila Ashok Choutele

Leave a Comment

Your email address will not be published. Required fields are marked *

Contact Us